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Medical assessment
A doctor assesses the type and severity of your acne – not a generic estimate.
Assessed by BIG-registered doctors100% online intakePersonal support, not a one-off prescriptionPart of your Health Passport
The right treatment for your skin type.
At BioBlue, a doctor looks at the type and severity of your acne and decides which treatment or combination is appropriate, with follow-up care rather than a one-off tube.
What you can expect from us.
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The right combination
A gel, cream, solution or a combination with a course of treatment: tailored to your skin.
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A routine you can stick to
Our coaches help you actually stick to the right skincare routine.
Treatments are currently only available for customers in the Netherlands. Our doctors and partner pharmacy work under Dutch regulations.
Frequently asked questions about acne.
What happens if I'm not approved for a treatment?
If the doctor decides the treatment isn't suitable for you, you'll be notified and receive a full refund of the amount paid for the treatment.
Does this work for every type of acne?
Not every treatment suits every type of acne. The doctor assesses the type and severity of your acne and decides which treatment or combination is suitable. For severe acne, a referral to your GP or a dermatologist may be needed.
Can I stop at any time?
Yes. Your treatment runs in 4-week periods and you can stop it via your account. If in doubt, talk to the doctor first before you stop your treatment.
How quickly will I see results?
Acne treatment takes patience and results vary from person to person. The doctor will discuss with you what you can realistically expect and when a review makes sense.
What treatments are available?
For acne, treatments applied to the skin may be prescribed, sometimes combined temporarily with an antibiotic in tablet form. The doctor decides which treatment is right for you. Always read the patient information leaflet as well.
How do I request a treatment?
Start the intake, answer the medical questions and indicate your preference. You pay at checkout, after which a doctor reviews your request. Your treatment is only shipped once it has been approved.
Important safety information
Acne treatments are prescription-only. They are only supplied if a BIG-registered doctor decides, after your medical intake, that the treatment is safe and suitable for you. A treatment is never guaranteed.
Some acne medicines must not be used during pregnancy or if you are trying to become pregnant, and they can make your skin more sensitive to sunlight. Always state your medical history and all medicines you take in the intake. Read the patient information leaflet before use and follow the doctor's instructions. You can find more information at apotheek.nl.
Experiencing side effects or unsure about something? Contact our medical team or your GP. In an emergency, call 112.
